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For mastering, we accept audio files in the following formats:
WAV / AIFF / SDII - 16 / 20 / 24 / 32 bit - 44.1 / 48 / 88.2 / 96 / 192 KHz

Check the volume peak level of these ones, it should not go over -1dB, switch off any
equalizers, compressors, soft-clippers, limiters on the master stereo out of your mixer.

We can produce the following stereo file formats:
PCM audio files ( WAV / AIFF / SDII - 16 to 24 bit - 44.1 to 96 KHz )